Contacting Bank of America from India via phone without International outgoing using Collect Call
If you’re ever stuck in a situation where you need to contact Bank of America from here in India, but don’t have International outgoing available, here’s a quick tip:
- Check out AT&T’s Direct Access Dialing Code for India(at the time of writing this, it’s 000117)
- You’ll reach an Operator. Tell him/her the number you want to Dial. This should be 602.597.2395 for Bank of America. Will be different for others.
- You’ll be prompted to Enter Calling Card number. Skip entering anything
- You’ll be asked if you want to initiate a Collect Call. Say yes.
This should work with any organization which uses AT&T and accepts Collect Call, but I haven’t tried with others. I’m writing here because I want to document this for my future use.
This will come in real handy especially in situations where BoA detects Irregular/Fraudulent card activity and wants you to verify the transaction by dialling in – but you have no way of reaching out to an International number. Have your card number & other details ready