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Posts tagged ICICI

ICICI’s Useless Buy 1, Get 1 offer with BookMyShow & their other farcial offers
on 13/06/2013 - like it?

I have an ICICI Bank Coral Credit card. Part of the ‘perks’ that the card provides is something which is enticing to all:

Buy one ticket and get the other ticket free, any day of the week, at www.bookmyshow.com. You can book upto 2 complimentary tickets in a month on a first come first serve basis.

Very nice! so I had tried to book tickets using this offer. I think I’ve succeeded maybe once. Off late, trying to book tickets using this offer has been an exercise in frustration. Every time, I ended up getting an error message:

Sorry, we can`t proceed with the booking for this offer since the Total Number of Tickets for Today has been exhausted OR You may have applied it to an ongoing transaction which is not yet cancelled. Please try again after 20 mins.

Since these offers have long ass weasel word terms & conditions, I tried to check to see if my transaction meets the conditions.

  • Valid credit card for the offer – ICICI Coral Card: Check
  • You can book up to 2 complimentary tickets in a month: Check, not booked any thing for the month
  • Ticket price less than 250: Check
  • Valid only for users coming directly to the BookMyShow Website and not via individual cinema sites: Check
  • The offer cannot be combined with any offer / discounts / promotions at the theaters: Check
  • The number of free tickets available daily are limited and customers can avail this offer on a First Come First Serve basis: Hello, what’s this?

Limited tickets? So what’s the count and when does it get cleared? I sent an email to BookMyShow Helpdesk:

I have a ICICI Bank Coral credit card which entitles me to the buy 1 get 1 free offer. I’ve been trying to use this offer for several previous bookings & without any success. I tried applying the offer for today’s Man of Steel booking, only to get the error message

Sorry, we can`t proceed with the booking for this offer since the Total Number of Tickets for Today has been exhausted OR You may have applied it to an ongoing transaction which is not yet cancelled. Please try again after 20 mins. For any queries please write to us at [email protected] (-4011)
Why am I getting this error? Some facts
- I have not used the offer this month, so I should be entitled to the free tickets.
- The booking is directly from your site
- The ticket price is Rs 250

So, BookMyShow Customer Care replies back to me: (hat tip for the quick response):

With reference to your mail, the quota of tickets available every day under the mentioned offer is limited and hence, the offer is not available for redemption once the quota of free tickets is exhausted for a particular day. Also, any revisions/decisions regarding the quota of tickets is at the sole discretion of the bank. The free tickets quota is renewed every midnight at 12 o’clock and hence, you are requested to kindly avail the offer when the quota is refreshed again at 12 AM.

Quotas for tickets? Book at midnight? What is this, IRCTC? I asked them what’s the quota amount:

Thanks for the info. What is the count of the free tickets that are allocated?

to which I get this reply

The quota for the mentioned offer is undisclosed by the bank which can be availed on a first come first serve basis.

So, for all the brand-whoring spanking partnerships, they amount of tickets is undisclosed? They can set the quota to zero or may be single digits & these wouldn’t know.

Learning: If you’re enticed by this offer, don’t bother. The offer is as useless as the free flight ticket offer that I got as part of the same credit card, which upon trying to redeem n number of times, I was told that the route in question cannot be booked under the offer.

What a fucking farce.

(ps: I’ve asked ICICI for the ticket quota count about half hour ago, waiting for their reply..)

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Of Dead Hard Drives, Stolen Phones & ICICI Bank Dumbassery
on 07/08/2011 - like it?

It’s been a bad, bad week for couple of my gadgets. First, my 500GB internal laptop drive, which I had swapped out for a Kingston 128GB SSD and converted into an external drive, crashed. It is my fault, tbh – I had disconnected it before sleeping the previous night and next day morning, after waking up, breakfast et al decided to listen to some music & plugged in the drive to the USB port.

Unfortunately, I was standing up and the moment I plugged the drive in, the USB drive slipped from my hands and fell on the ground, just as the drive had spun up to it’s maximum speed of 7200 rpm, instantly killing it. I plugged it back in, with little hopes of it being alright, but listening to the sounds confirmed what I had feared – the drive was dead, making the click of death. The data loss was minimal – most important documents were on Dropbox, Pictures on flickr, Picasa, Posterous & Dropbox. Bulk of the hard drive was populated with data from my previous install of Windows, which I meant to clear up but never bothered. Unfortunately, I didn’t have any backup of my Music – so I’ll have to redownload them again. I’ve been using last.fm, Grooveshark or Spotify (depending on my mood |) pretty extensively, so I’m not too heavily hit by the loss of my music collection. And with me using last.fm to scrobble all of my listened music, my entire music library is available online.

Another data which comprised the bulk of the data on the hard drive were the installed games that I had purchased via Steam – I’ll have to redownload these again but I’ll do them as and they’re needed.

****

That was on the start of the week. This Thursday, however I faced the most significant loss – my beloved Nexus S – was stolen while boarding the bus. Anyone who’s known me or met me knows how possessive I am about my phone – don’t let it go out of my hand. I was heading back home from work, waiting for the bus to come. The bus was crowded, more than usual. I hesitated at first on whether or not to take the bus, bus considering that I had been waiting for half hour, decided to board the bus. While climbing, some dude bumped into me. Once in the bus, after I paid for the bus ticket, I decided to listen to some music and *wham*. That sickening feeling of knowing that your phone’s no longer there hit me. I asked a lady standing next to me to give a call – but it was coming as switched off. And bear in mind all this happened within a span of 10-15 minutes.

The thief flicked my phone, switched it off, tossed out the SIM within that period. *sigh*. I didn’t have any tracking apps installed either to make things worse. My first concern was that the thief would try to delete my contacts, and since contacts are sync’d to my Google account, they would be deleted from there as well, so I rushed over and changed my password. Since I use LastPass premium, I also revoked access to the app.

For now, I purchased a second hand iPhone 3GS from Shivaranjan – ideally I would have gone for the Nexus S again(yes, I love that phone!) but it was out of stock on Flipkart. Knowing Shiva would have a phone or two as backup(!) I DM’d him if he was willing to sell any of his Android phones, he said negative but offered me the 3GS.

****

If these 2 incidents weren’t enough, ICICI was there to fuck up things even further. I had opted for an upgrade to my debit & credit cards(both were due to expire soon) about 2-3 weeks ago. This week, I finally got my debit card. ICICI nicely informed me that they would send over the PIN for the debit card in another postal mail for “security reasons” – this would take another 7 or so days. While that was fine, these dumbasses also deactivated my existing debit card, which meant I couldn’t withdraw from the ATM, all this while I’m due to pay rent for my room. And with my phone stolen, I couldn’t even get the phone banking to work – it would reject my account number and report that the debit card entry was invalid.

Finally after a lot of head banging, I managed to get the debit card activated.

To top it off, Airtel decided to take their own sweet time in reactivating my replacement SIM request. Yeesh. Hope at least the next week turns out to be a little bit better.

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